Delivery Policy

Delivery & Collection

Delivery Cost

Delivery within the UK is free on all orders.
International delivery is calculated based on the country being shipped to and parcel type (framed or unframed print) and begins at £8.00.

Delivery Timescales

Prints are produced to order, but they’re worth the wait!
All orders will be printed and shipped within 2 weeks of purcahse.

If the order is urgent e.g. a Birthday gift coming up soon, please let us know.

Collection

Customers in the South of England can arrange collection from Dorset, DT6 4NR, by appointment only.

Tracking Information & Order Updates

Upon Royal Mail dispatch, an update will be provided with expected delivery date and tracking details.

What to do if Your delivery doesn’t arrive

Check the provided tracking information first.
Allow an additional 24 hours beyond the expected delivery date before making contact via one of the following:

thewessexwanderer@gmail.com
https://www.thewessexwanderer.com/contact
07729609129


What to do if your delivery is Damaged

Please photograph the damaged packaging before opening. Once opened, inspect the item for damage and make contact using the contact details above. We will work with you to ensure a satisfactory outcome as promptly as possible.